Returns Policy

Our 30 Day Hassle-Free Returns Policy

If you are not completely satisfied with your purchase for any reason, simply return the item to us within 30 days for an exchange or money back refund, subject to the following terms and conditions.

Returnable Items

We accept returns on most items we sell for any reason, so long as they are unworn, unwashed and in original condition with manufacturers tags attached.

Items Not Accepted:

  • Products that have had tags removed, have been worn, smell of tobacco smoke or washed
  • Hosiery products
  • Teddie lingerie products; and
  • Underwear

Return Postage & Liability

The buyer is responsible and liable for return postage costs.

We accept no liability for items that are sent for return or exchange that are lost, damaged or delayed.  We recommend the use of Tracked and Insured post for the return of goods.

Return Process

To initiate a return, simply contact admin@nightday.com.au. We will provide you with a Return of Goods Form that must accompany the return item, or we will not be able to process your return.

Exchanges

Once we receive the return item back, we will post the exchange to you at no extra charge. In the event that an exchange item is no longer in stock, a refund will be issued instead.

Refunds

Money back refunds are provided for the original purchase price, less a $5 stock handling fee per return. Postage costs are not refundable.

All refunds will be refunded to the original payment method details.